Shipping & Returns

Postage

We shall endeavour to dispatch all orders on the same or the next working day they are received. We would expect all orders to be delivered in 3-5 working days.

Carriage and postage rates will be charged as follows.

Orders will be shipped by our preferred courier at a charge of £5.95 for mainland UK.

School Pickup

You can choose to have your items dropped to the school reception free of charge. We aim to deliver to the school around the 15th and end of each month. Orders placed up until 9am the day preceding the drop off date will be included (i.e. orders placed by 9am on 14th will be delivered to school on 15th). Please note orders with personalisation selected may be delayed by 2-3 days. For confirmation please feel free to contact us on 01638 741611.

Returns

Should you need to return an item ordered in error please either package and post within 30 days to the following address or you can return via school reception free of charge. In either circumstance please ensure there is note inside with your order number and information on what you would like i.e. refund or exchange. Please note if returning via school this can take up to 2 weeks to process your return.

MR Cricket Hockey, Unit 5 The Old Blacksmiths Yard, Newnham Lane, Burwell, Cambridgeshire, CB25 0EA

If you have ordered the wrong size and need a replacement item please either post your item back to the address above with a note to say what you require or again contact us to arrange an exchange at school.

Any questions please call 01638 741611 or email info@mrcrickethockey.com